How does shipping work?

Unlike our competitors, we are proudly based in Australia and offer 2-8 day shipping from our Australian warehouse. We require signature on delivery meaning you can sleep soundly, knowing you will receive your feet again! When we ship your product, we will provide tracking details for you.

If your order does not arrive within 12 business days, please contact us so that we can follow it up with Australia Post. We guarantee your parcel's delivery by requiring a signature on arrival. Australia Post may contact you offering safe drop - if you accept this we do not take responsibility for the package.

Processing Times

Orders can sometimes take 2-4 days to process after placing the order before shipping out.  We do not ship on weekends.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

 

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! 

 

If you need more detailed information, please shoot us an email at feetgain@gmail.com  and we'll help you out!

Unexpected Delays

In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at feetgain@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at feetgain@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Please reach us at feetgain@gmail.com. We will contact you within 24 to 48 hours.

Feeling the Burn? Compression Socks Can Be Your Foot's Best Friend!

Plantar fasciitis, shin splints, achy arches – these foot foes can put a real damper on your day. But there's a simple solution that might surprise you: compression socks! Don't underestimate these comfy sleeves – they're packed with powerful benefits for tired, sore feet.

Imagine this:

Reduced Heel Pain: Picture a gentle hug for your arch and heel. Compression socks provide targeted support, helping to lessen inflammation and ease the pain associated with plantar fasciitis. It's like a built-in pain reliever, saying "Ouch be gone!" to your throbbing heels.

Goodbye, Swelling: Whether you're on your feet all day or recovering from an injury, swelling can be a real drag. Compression socks help reduce swelling, keeping your feet feeling comfortable and supported from sunrise to sunset.

Boost Your Circulation: Ever feel like your feet are asleep after a long day? Compression socks can improve blood flow throughout your feet, leaving them feeling refreshed and energized. Think of them as a mini circulation system for your hardworking soles!

Feel More Stable: Feeling a little wobbly on your feet? Compression socks provide a gentle squeeze that improves proprioception, your body's awareness of where your feet are. This translates to better balance and stability, helping you move with confidence.

Faster Recovery: Pushing yourself to the limit is great, but sore feet can slow you down. Compression socks can help you bounce back faster from exercise by reducing muscle fatigue and soreness. Think of them as a recovery booster for your feet!

Compression socks are a simple, non-invasive way to show your feet some love and get back to feeling your best.They're perfect for anyone who suffers from plantar fasciitis, other foot pain, or simply wants to experience more comfort and support throughout the day.

Remember, happy feet lead to a happier you!

Bonus Tip: Look for compression socks designed specifically for plantar fasciitis for the most targeted relief.